Hard Disk Drive and Data Loss
List of Authorized Data Recovery Services
Western Digital WDC - Maxtor - Quantum - Seagate - IBM Hard Drives

 

 

Is the warranty status of my hard drive preserved ?

Can any expert fix my hard drive ?

A clean room for my hard drive : What for ?

Is it always possible to recover data ?

Hard drive failures and data loss : Main reasons


web site insite links

 

 

 

 

 

 

 

 

 

 

 

 

 

Can any expert
fix my hard disk ?


Theoretically yes, they could. However, they will not have all the necessary equipments to fix the hard drive and recover the data :

- Class 100 clean rooms
- Test equipments
- Data recovery softwares
- Servo trackers and servo writers
- Manufacturers assistance and support
- Training sessions in information technology, electronics and micro-mechanics

Moreover most IT experts face hard drive problems only a few times in their whole careers. We face hundreds of data loss situations every week, and this since 1984.

Do you need to recover data ? Go to data recovery

 

 

 

 

 

 

 

 

 

 

 

 

 

 


 

A clean room
for my hard disk : What for ?


Medical, pharmaceutical and electronical companies use clean rooms.

When offering data recovery services, it is essential to open the hard disk in a very clean environment - with no dust. A seemingly simple electronical breakdown often leads to a more serious mechanical problem. That is why "DIY repairs" often end up in a disastrous disk crash.

At Datex, we make a complete analysis in clean rooms in order to determine the best recovery process.

Class 100 is required : Less than 100 dust particles of more than 0.5 µm per foot3.

Datex has two class 100 clean rooms.

 

Do you need to recover data ? Go to data recovery

 

 

 

 

 

 

 

 

 

 

 

 


 

Is it always possible to recover data ?


In some cases, data recovery is not possible : e.g. when the hard drive is totally crashed, i.e. when the plates of the drive are completely scratched.

However it is often possible to recover data, even in apparently hopeless situations - e.g. flood or fire...

Attention :
If your hard drive is clinking or making an unusual noise, a disk crash may occur. In this case, you had better stop the central unit and send the hard disk for repair. Even if there is a chance to recover data, do not worsen the disk crash.

Do you need to recover data ? Go to data recovery

 

 

 

 

 

 

 

 

 

 

 

 

 

 


 

Is the warranty
status of my hard disk preserved ?


Because major hard disk drive manufacturers authorize Datex, we guarantee that our recovery work will not void your original warranty : IBM, Maxtor, Quantum, Seagate and Western Digital WDC.

Attention :
Some HDD manufacturers (like Seagate) do not give any specific agreement to any data recovery services. But they do preserve the warranty status of your hard disk if you send it to a few companies in the world - like Datex.

Do you need to recover data ? Go to data recovery

 

 

 

 

 

 

 

 

 

 

 

 

 


 

Hard disk failures and data loss :
Main reasons


Despite all the precautions, there is still a risk to face a data loss.

Here are the main causes of data loss :

- Central unit fall or knock (laptop, portable computer)
- Computer virus
- Temperature variations
- Human mistake, accidental deletion
- Intentional data erasure
- Short circuit
- Hard drive defect
- Flood, oxydation
- Fire, etc.

Do you need to recover data ? Go to data recovery

 

 

 

 

 

 

 

 

 

 

 

         
         
         
         
         
         
       
  List of
recomended
and/ or
authorized
Data Recovery Services


Because major hard disk drive manufacturers authorize Datex, our recovery work will not void your original warranty.

HDD Manufacturers selected from 10 to 20 Data Recovery Services (in the world) who have the requested equipments and expertise to recover data.

If you are located in Europe, scroll down to the European Data Recovery providers (usually at the end of each list).
Have a look at each Hard Disk Drive Manufacturer : You will notice that Datex is the only European Data Recovery Provider to be listed in all HDD manufacturers sites.

If you are located in Northern America, you will find Canadian or US data recovery providers at the top of each list (Datex do not provide Data Recovery Services in the USA, nor in Canada) :

Western Digital WDC

Seagate

Maxtor

Quantum - HDD Activities now belong to Maxtor

IBM

Please note: Maxtor-Quantum and IBM Hard Drives have no link to Data Recovery Providers. You can call the HDD Hotlines (Europe or USA) for more information.

 

 

 

 

 

 

 

 

         
         
         
         
         
         
       
         
 
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